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Will remote working kill your employee community?

October 20, 2020

The Problem

Community in the workplace has taken a dramatic hit due to COVID. Discussions around the water cooler have disappeared, break rooms lie vacant, and the opportunities to meet and connect with our colleagues are now gone.
This should concern People Operations professionals given 47% of all workers (and 55% of millennials) value community in the workplace. This proves that today’s employees expect more than just a paycheck from their employer – they also want to feel part of a community. Organizations who fail to meet this employee expectation will suffer from low job satisfaction, performance and retention.  
47% of all workers (and 55% of millennials) value community in the workplace. Clutch

The Solution? Create an online employee community platform.

While nothing can replace face-to-face interaction, replicating the office community experience in a digital space can combat the feeling of loneliness, which according to the 2020 State of Remote Work report is the #1 biggest struggle for remote workers.
Remote working creates distance, but an online employee community tool can bring us back together. An online community platform enables remote workers to still connect with their colleagues, celebrate achievements, and help resolve life’s problems as we once did in the office. Helping employees connect is a profitable business strategy because it leads to higher job satisfaction and retention.
Loneliness is the #1 biggest struggle for remote workers. 2020 State of Remote Work

What is the best tool to create an online community? Be careful!

Small organizations can get away with using their business email, Slack, Teams, Workplace and intranets for both business and non-business communications. If you have something to say, just create a Slack channel or send an email.
However, mid to large size companies must be more deliberate and careful with how their communication tools are being used. According to TalentCulture, the yearly impact of ineffective communication results in an average cost of $11,000 per employee per year. Crowded comment threads and disruptive mass emails contribute to the inefficient communication that plagues many businesses. Keeping business and non-business communication in their own separate channels is crucial to foster employee community at scale.
The yearly impact of ineffective communication results in an average cost of $11,000 per employee per year. TalentCulture

Conclusion

Providing an online employee community is no longer just nice to have, it is a must have. Progressive organizations including Harvard University, Yale University, Thermo Bond and more adopted OfficeAccord’s online community tool to help enrich their remote employee experience. Your community doesn't have to suffer just because your team is not present. Remote working is not going anywhere. With the right tool, your community doesn't have to go either.

Enrich your employee experience!

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